Job Detail
- Job ID 19233
- Job Company Transport, Accommodation is provided. Meals, flight ticket every two year
- CAREER LEVEL Junior
Job Description
Waiter
As a Waiter/Server, you are a crucial member of our hospitality team, responsible for providing exceptional customer service to guests in our dining establishment. Your role involves taking orders, serving food and beverages, and ensuring a positive dining experience for our patrons.
Key Responsibilities:
- Customer Service:
- Greet and seat customers courteously.
- Provide menus and answer questions about menu items.
- Take accurate food and beverage orders.
- Order Processing:
- Enter orders into the point-of-sale (POS) system.
- Communicate orders to the kitchen and bar staff promptly.
- Service Excellence:
- Serve food and beverages in a timely and efficient manner.
- Ensure the accuracy and presentation of dishes.
- Table Maintenance:
- Set up tables with necessary utensils, napkins, and condiments.
- Clear tables of used dishes and reset for the next customers.
- Maintain a clean and organized dining area.
- Customer Interaction:
- Check-in with customers during meals to ensure satisfaction.
- Address any customer concerns or special requests promptly.
- Upselling:
- Recommend additional menu items, desserts, or beverages to enhance the dining experience.
- Cash Handling:
- Process cash and credit card transactions accurately.
- Provide change or receipts as needed.
- Team Collaboration:
- Coordinate with kitchen and other waitstaff for smooth service.
- Assist colleagues during peak hours or as needed.
- Menu Knowledge:
- Stay informed about menu items, including ingredients and preparation methods.
- Communicate any menu changes or specials to customers.
- Adherence to Health and Safety Standards:
- Follow hygiene and safety guidelines to maintain a clean and safe environment.
- Adhere to food safety regulations.
Qualifications and Requirements:
- Previous experience as a waiter or server is advantageous.
- Strong customer service and communication skills.
- Ability to handle a fast-paced and dynamic work environment.
- Knowledge of basic math for processing payments.
- Flexibility to work evenings, weekends, and holidays.