HSK Supervisor

Full time @Resort 5* LUX – Jaddah in Hotel
  • Post Date : June 30, 2024
  • Salary: SR2,600.00 / Monthly
  • View(s) 109
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Job Detail

  • Job ID 95495
  • Job Company Transport, Accommodation is provided. Meals, flight ticket every one year
  • CAREER LEVEL Junior
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Job Description

HSK Supervisor

As a Housekeeping Supervisor, you will oversee the daily operations of the housekeeping department, ensuring cleanliness, comfort, and aesthetic appeal in guest rooms and public areas. You will lead a team of housekeeping staff, assign tasks, inspect work quality, and ensure adherence to hotel standards and procedures.

Key Responsibilities:

  1. Supervision and Leadership:
    • Supervise and coordinate the activities of housekeeping staff, including room attendants, housepersons, and laundry staff.
    • Assign daily cleaning tasks and schedules to ensure efficient operation and timely completion of room turnovers.
    • Train new housekeeping staff on cleaning procedures, safety protocols, and guest service standards.
  2. Quality Assurance:
    • Conduct inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to hotel standards.
    • Address deficiencies or maintenance issues promptly and coordinate with maintenance or engineering departments for resolution.
    • Monitor inventory and stock levels of cleaning supplies and amenities, ensuring adequate supplies are available.
  3. Guest Satisfaction:
    • Respond promptly to guest requests, complaints, and feedback regarding housekeeping services.
    • Ensure guest rooms and public areas are maintained to meet or exceed guest expectations for cleanliness and comfort.
    • Collaborate with the front office and other departments to coordinate guest requests and special arrangements.
  4. Safety and Compliance:
    • Enforce safety and security measures in housekeeping operations, including proper handling of cleaning chemicals and equipment.
    • Ensure compliance with health and safety regulations and hotel policies.
    • Conduct regular safety training and inspections to maintain a safe working environment.
  5. Administrative Tasks:
    • Maintain accurate records of room status, cleaning schedules, and staff attendance.
    • Prepare reports and updates for the Housekeeping Manager or Executive Housekeeper as required.
    • Assist with budget management, including monitoring expenses related to labor and supplies.
  6. Team Collaboration:
    • Foster a positive and collaborative work environment among housekeeping staff.
    • Communicate effectively with other departments to coordinate services and support hotel operations.
    • Participate in staff meetings, training sessions, and performance evaluations.

Qualifications:

  • High school diploma or equivalent; additional education or training in hospitality management is a plus.
  • Previous experience in housekeeping or related field, with at least 1-2 years in a supervisory role.
  • Strong leadership and interpersonal skills with the ability to motivate and inspire a team.
  • Knowledge of cleaning techniques, chemicals, and equipment used in housekeeping operations.
  • Excellent attention to detail and organizational skills.
  • Ability to work flexible hours, including weekends and holidays.

Physical Requirements:

  • Ability to stand, walk, and move around the hotel for extended periods.
  • Capable of lifting and carrying equipment and supplies (up to 25 pounds).

Work Environment:

  • Hotel environment with exposure to cleaning chemicals and equipment noise.
  • Interaction with guests, staff, and management.

Compensation:

  • Competitive salary based on experience and qualifications.
  • The benefits package includes health insurance, paid time off, and employee discounts.
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