A Senior Supervisor in the Food and Beverage (F&B) industry is responsible for overseeing and managing the daily operations of a restaurant or food service establishment. The job description for a Senior Supervisor F&B typically includes the following duties and responsibilities:

1. Supervise F&B staff: A Senior Supervisor F&B is responsible for supervising and managing the performance of the F&B staff, including servers, bartenders, chefs, and kitchen staff. They are responsible for scheduling, training, and providing guidance and direction to staff members.
2. Ensure customer satisfaction: The Senior Supervisor F&B must ensure that customers receive exceptional service, food quality, and cleanliness standards are consistently maintained and that all customer complaints are handled promptly and effectively.
3. Maintain cleanliness and safety: The Senior Supervisor F&B is responsible for ensuring that the restaurant or food service establishment is clean, well-maintained, and safe for both employees and customers. They must ensure compliance with food safety and health regulations, as well as company policies and procedures.
4. Manage inventory and budgets: The Senior Supervisor F&B is responsible for managing inventory levels, ordering supplies and ingredients, and ensuring that all items are properly stored and rotated. They must also manage budgets and control costs, working within the confines of the company’s financial resources.
5. Develop and execute marketing strategies: The Senior Supervisor F&B may be responsible for developing and executing marketing strategies to promote the restaurant or food service establishment, working with the marketing team to create advertising campaigns, promotions, and events.
6. Collaborate with other departments: The Senior Supervisor F&B must collaborate with other departments, such as finance, HR, and operations, to ensure that the restaurant or food service establishment operates efficiently and effectively.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• 3-5 years of experience working in the F&B industry, with at least 1 year in a supervisory or management role
• Knowledge of food safety and sanitation regulations
• Experience managing and supervising F&B staff
• Strong organizational, communication, and leadership skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Creativity and flexibility in menu planning and food preparation
• Familiarity with restaurant software and point-of-sale systems.