Server

Full time @Hotel 5* Jaddah Saudi Arabia in Hotel
  • Post Date : April 11, 2024
  • Salary: QR3,500.00 / Monthly
  • View(s) 228
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Job Detail

  • Job ID 63793
  • Job Company Transport, Accommodation is provided. Meals, flight ticket every two year
  • CAREER LEVEL Junior
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Job Description

Server

Job Responsibilities:

  1. Customer Service: Provide excellent customer service to patrons by greeting them warmly, taking orders accurately, and attending to their needs throughout their dining experience.
  2. Menu Knowledge: Have a thorough understanding of the menu, including ingredients, preparation methods, and specials, to answer customer questions and make recommendations.
  3. Order Taking: Take food and beverage orders from customers, input orders accurately into the POS system, and ensure timely delivery to the kitchen or bar.
  4. Upselling: Recommend additional items such as appetizers, desserts, or specialty drinks to enhance the dining experience and increase sales.
  5. Food and Beverage Delivery: Serve food and beverages to customers promptly and accurately, ensuring proper presentation and adherence to quality standards.
  6. Check Handling: Present checks to customers, process payments accurately, and handle cash, credit cards, and other forms of payment in accordance with established procedures.
  7. Table Maintenance: Monitor and maintain cleanliness and organization of tables, including clearing dishes, resetting tables, and ensuring adequate supplies of utensils, napkins, and condiments.
  8. Communication: Effectively communicate with kitchen staff, bartenders, and other servers to coordinate order delivery and ensure smooth service flow.
  9. Problem-Solving: Address any customer concerns or complaints promptly and professionally, seeking assistance from management when necessary to resolve issues satisfactorily.
  10. Compliance: Adhere to food safety, sanitation, and alcohol service regulations at all times, ensuring a safe and enjoyable dining environment for customers.

Qualifications and Skills:

  1. Customer Focus: Friendly and outgoing personality with a genuine desire to provide exceptional service and create positive experiences for customers.
  2. Communication Skills: Clear and effective communication skills, both verbal and written, to interact with customers and colleagues.
  3. Teamwork: Ability to work collaboratively as part of a team to ensure smooth service operations and customer satisfaction.
  4. Attention to Detail: Meticulous attention to detail in taking orders accurately, delivering food and beverages, and handling payments.
  5. Stamina: Physical stamina to stand and walk for extended periods and lift trays or heavy items as needed.
  6. Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to accommodate business needs.
  7. Multitasking: Ability to handle multiple tasks and priorities simultaneously in a fast-paced environment.
  8. Problem-Solving Skills: Quick thinking and the ability to address customer concerns or unexpected challenges effectively and efficiently.
  9. Knowledge of Food and Beverage: Basic knowledge of food and beverage service procedures, including familiarity with different types of cuisine and alcoholic beverages.
  10. Previous Experience: Previous experience as a server or in customer service roles is often preferred but not always required, as on-the-job training may be provided.
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Required skills

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