Hostess

Full time @Hotel 5* Dubai in Hotel
  • Post Date : March 18, 2023
  • Salary: AED1,800.00 - AED2,000.00 / Monthly
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Job Detail

  • Job ID 5750
  • Job Company Moroccan
  • CAREER LEVEL Junior
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Job Description

  • Provide a warm and friendly welcome, leading guests and seating them at their table
  • Take telephone bookings and maintain a clear and organized reservations book
  • Assist in the set-up of tables and displays
  • Maintain and update the guest database
  • Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor
  • Maintain cleanliness of hostess station and surrounding areas, as well as of all menus
  • Maintain a good working relationships with own colleagues, and all other departments
  • Correct preparation of all necessary operational material in the back office
  • Learn safety, sanitation, and hygiene policies
  • Present checks to guests and perform the cashiering function if needed
  • Effectively control guest flow in the restaurant ensuring maximum turnover
  • Assist in carrying out a quarterly, bi-yearly, and yearly inventory of operating equipment
  • Train waitstaff and bus staff in hostess standards
  • Ensure the restaurant is ready to receive guests prior to opening and that both waitstaff and tables are ready in line with opening standards
  • Carry out any other duties as and when assigned by the Management of the Hotel
  • Assist other Food & Beverage Outlets in their operations within peak times when needed

PERSONAL ATTRIBUTES

  • Excellent reading, writing, and oral proficiency in English
  • Well-presented and professionally groomed at all times
  • Strong interpersonal skills and ability to establish a good rapport with guests
  • Possess full knowledge of the restaurant’s seating/table plan
  • Computer knowledge (Microsoft Excel, Word, Powerpoint)

 

Qualifications

 

  • Hotel Restaurant Management graduate

EXPERIENCE

  • 1 year Hotel experience in F&B
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