Requirement
• A certificate in cosmetology, aesthetics or related field with focus on skin care (CIBTAC, CIDESCO etc)
• A graduate degree of vocational course in cosmetology and any other related course
• Must have 2 years of experience
Job Scope
To provide expert personal care services to clients with regard to skin care and hair removal: application of treatments, advising and recommending appropriate services via client consultations
To understand product information and application procedures
To develop strong customer relationships
To promote and sell skincare and other products
To interact with other members of the salon or spa team as to provide a seamless customer experience
To adhere to the highest standards of sanitation, which includes cleaning and sanitizing tools and equipment
To be knowledgeable about:
• Skin issues, skin types, skin issues, skin cleaning, skin care and prevention
• Hair removal
• Make up styles for different occasions
• Equipment and tools storage and use (safety, sterilization, and sanitation)
• Product storage and use (safety, uses and technical applications)
• Laws and regulations related to the practice
• Best business practices
Key Relationships
• All issues to be communicated to the Salon Management
Key Job Responsibilities
• Ensure all client areas and equipment are clean, functional and maintained according to the standards set down by the Management
• Ensure that clients receive the best service and product
Self- Management
• To be honest and trustworthy; friendly but professional attitude
Customer Service
• Be customer-service oriented and friendly
• Possess excellent communication and interpersonal skills
• Be organized and tidy
• Be flexible and cooperative
• Have a high energy level
• Be well-groomed and professional-looking
• Be prompt and possess a good sense of time
• Have excellent eye-hand coordination
• Be commercially aware and detail oriented
• Be diplomatic and convincing
Health Safety & Security
• To make note of any maintenance issues and report to Salon Manager
• To ensure that work station and tools are sanitized
General
• Comply with the company corporate code of conduct at all times.
• Familiarize yourself with the company vision and values which link to our model of desired behaviors that we expect all employees to display.
• Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
• Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.