Restaurant Manager
Full time @Restauration Lux Kuwait posted 11 months ago in Restaurant Shortlist Email JobJob Detail
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Job ID 37816
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Job Company Transport, Accommodation is provided. Meals, flight ticket every one year
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CAREER LEVEL Manager
Job Description
Restaurant Manager
As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring a high level of customer satisfaction, and managing a team of staff members. Your primary goal is to create a positive and efficient work environment, deliver excellent customer service, and drive overall business success.
**Key Responsibilities:**
1. **Operational Management:**
– Ensure smooth daily operations, including opening and closing procedures.
– Monitor and manage inventory levels, order supplies, and control costs to maximize profitability.
– Implement and enforce health and safety standards to create a safe working environment.
2. **Team Leadership:**
– Recruit, train, and supervise restaurant staff, including servers, chefs, and support staff.
– Foster a positive and collaborative work culture, promoting teamwork and effective communication.
– Conduct regular performance reviews and provide constructive feedback.
3. **Customer Service:**
– Maintain a high level of customer satisfaction by addressing customer concerns and feedback.
– Train staff to deliver exceptional customer service, ensuring a positive dining experience.
– Implement strategies to enhance customer loyalty and repeat business.
4. **Financial Management:**
– Monitor and analyze financial performance, including sales, expenses, and profitability.
– Develop and implement cost-control measures to optimize financial outcomes.
– Prepare and manage budgets, forecasting revenue and expenses.
5. **Marketing and Promotions:**
– Collaborate with the marketing team to develop and implement promotional activities.
– Explore opportunities to increase restaurant visibility and attract new customers.
– Monitor market trends and competition to stay competitive.
6. **Quality Control:**
– Ensure that food and beverages meet established quality standards.
– Work closely with the kitchen staff to maintain consistency in food preparation.
– Address and resolve customer complaints related to food quality or service.
7. **Compliance and Regulations:**
– Ensure compliance with local health and safety regulations, as well as food safety standards.
– Stay informed about licensing requirements and ensure the restaurant operates within legal guidelines.
**Qualifications and Skills:**
– Proven experience as a Restaurant Manager or in a similar role.
– Strong leadership and communication skills.
– Excellent customer service and interpersonal abilities.
– Knowledge of restaurant management software and POS systems.
– Understanding of financial principles and ability to manage budgets.
– Familiarity with health and safety regulations.
– Flexibility to work evenings, weekends, and holidays.
**Education and Experience:**
– Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred.
– Previous experience in the restaurant industry, with a track record of success in a managerial role.