Front Office

Full time @Resort 5* Maldives in Hotel
  • Post Date : November 20, 2023
  • Salary: $550.00 - $600.00 / Monthly
  • View(s) 80
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Job Detail

  • Job ID 24945
  • Job Company Transport, Accommodation is provided. Meals, flight ticket every one year
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Job Description

Front Office

A Front Office job description typically pertains to the roles and responsibilities associated with the front desk or reception area of an organization. This position plays a crucial role in providing the first point of contact for visitors, clients, and employees. Here’s a general overview:


  1. Customer Service:
    • Greet and assist visitors, clients, and employees in a friendly and professional manner.
    • Handle inquiries and provide information about the company’s products, services, or policies.
  2. Communication:
    • Answer and direct phone calls to the appropriate personnel or department.
    • Respond to emails and other correspondence promptly and professionally.
  3. Administrative Support:
    • Perform general administrative tasks, such as data entry, filing, and photocopying.
    • Manage and distribute incoming and outgoing mail and packages.
  4. Appointment Scheduling:
    • Schedule and coordinate appointments, meetings, and conference room bookings.
    • Notify staff members of appointments and maintain organized schedules.
  5. Visitor Management:
    • Register and issue visitor badges.
    • Ensure the security and confidentiality of visitor information.
  6. Problem Resolution:
    • Handle and resolve customer complaints or concerns in a calm and efficient manner.
    • Escalate issues to the appropriate personnel when necessary.
  7. Cash Handling (if applicable):
    • Handle cash transactions, provide receipts, and maintain accurate records.
    • Follow established cash handling procedures.
  8. Multitasking:
    • Manage multiple tasks simultaneously, including handling phone calls, welcoming visitors, and addressing inquiries.
  9. Technology Proficiency:
    • Use office equipment, such as computers, printers, and phone systems.
    • Proficient in using software applications for scheduling, communication, and basic office tasks.


  • High school diploma or equivalent; additional education or certification may be preferred.
  • Previous experience in a front office or customer service role is often beneficial.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Familiarity with office equipment and basic computer skills.

Working Conditions:

  • Typically work in an office or reception area.
  • May involve standing or sitting for extended periods.
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Required skills

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