Assistant manager

Full time @Restaurant LUX in Congo posted 2 weeks ago

Job Description

Assistant Manager

About the Role

We are looking for a dynamic and results-driven Assistant Manager to join our team at the restaurant. In this role, you will support the Restaurant Manager in overseeing daily operations, leading the front-of-house team, and ensuring that our guests receive exceptional service. The ideal candidate will be a strong leader with a deep understanding of luxury hospitality standards and operational efficiency.

Key Responsibilities

  • Operational Leadership: Assist in the daily management of restaurant operations, including scheduling, staff supervision, and shift briefings.

  • Guest Experience: Ensure high standards of customer service are maintained, addressing guest feedback promptly and professionally to guarantee satisfaction.

  • Team Development: Train, mentor, and motivate staff to maintain excellence in service, grooming, and product knowledge.

  • Financial Oversight: Support the management in monitoring inventory, minimizing waste, and managing labor costs to maximize profitability.

  • Quality Control: Ensure strict adherence to health, safety, and hygiene standards at all times.

  • Communication: Act as a bridge between the front-of-house and back-of-house teams to ensure smooth workflow during service.

Qualifications & Skills

  • Experience: Proven experience as an Assistant Manager or Supervisor in a high-end restaurant, luxury hotel, or resort.

  • Leadership: Demonstrated ability to lead, develop, and inspire diverse teams.

  • Communication: Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.

  • Problem-Solving: Strong ability to handle stressful situations and resolve operational challenges quickly.

  • Operational Knowledge: Proficient in POS (Point of Sale) systems and inventory management software.

  • Flexibility: Willingness to work flexible hours, including weekends, evenings, and holidays.

What We Offer

  • A competitive salary and performance-based incentives.

  • Dynamic international work environment.

  • Opportunities for career advancement within our hospitality network.

  • Ongoing training and professional development.

Assistant manager

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