Head Therapist

Full time @Hotel 5* Abu Dhabi in Hotel
  • Post Date : November 19, 2023
  • Salary: AED2,500.00 - AED3,000.00 / Monthly
  • View(s) 78
Email Job
  • Share:

Job Detail

  • Job ID 21863
  • Job Company Transport, Accommodation is provided. Meals, flight ticket every two year
Bottom Promo

Job Description

Head Therapist

A Head Therapist is a key professional in a spa or wellness center, responsible for overseeing the delivery of high-quality therapeutic services. This role involves not only performing spa treatments but also managing a team of therapists and ensuring the overall success of the spa’s wellness programs. Here’s a detailed job description for a Head Therapist:

Key Responsibilities:

  1. Therapeutic Services:
    • Administering a variety of spa treatments, including massages, facials, and body treatments, to clients.
    • Maintaining a high standard of service quality and ensuring guest satisfaction.
    • Staying informed about the latest industry trends, techniques, and products.
  2. Team Leadership:
    • Leading and managing a team of therapists, including hiring, training, and performance evaluations.
    • Setting performance expectations and providing ongoing guidance and support to ensure the team’s success.
    • Conducting regular staff meetings and training sessions.
  3. Client Interaction:
    • Consulting with clients to understand their specific needs and preferences.
    • Providing expert advice on spa services and recommending personalized wellness programs.
    • Addressing client concerns or issues in a professional and empathetic manner.
  4. Operational Management:
    • Collaborating with spa management to develop and implement spa policies and procedures.
    • Managing the spa’s appointment schedule and ensuring efficient utilization of therapist time.
    • Monitoring and maintaining inventory levels of spa products and supplies.
  5. Quality Assurance:
    • Conducting regular assessments of therapists’ performance and providing constructive feedback.
    • Ensuring that all treatments meet or exceed established quality standards.
    • Implementing continuous improvement initiatives to enhance the overall spa experience.
  6. Training and Development:
    • Organizing and facilitating ongoing training programs for therapists to enhance their skills and knowledge.
    • Keeping the team updated on the latest industry developments and best practices.
  7. Sales and Upselling:
    • Encouraging therapists to promote spa products and upsell additional services to clients.
    • Monitoring sales performance and implementing strategies to achieve revenue targets.
  8. Compliance and Safety:
    • Ensuring compliance with health and safety regulations.
    • Addressing and rectifying any safety concerns promptly.
  9. Customer Relationship Management:
    • Building and maintaining strong relationships with repeat clients.
    • Implementing initiatives to attract new clients and retain existing ones.
  10. Administrative Tasks:
    • Handling administrative tasks such as maintaining accurate treatment records and reports.
    • Collaborating with other departments for cross-functional initiatives.
Bottom Promo

Required skills

Other jobs you may like