- Job ID 21861
- Job Company Transport, Accommodation is provided. Meals, flight ticket every two year
- CAREER LEVEL Junior
A Spa Attendant plays a crucial role in ensuring the smooth operation and positive experience of guests at a spa or wellness facility. The specific responsibilities may vary depending on the spa’s size and the range of services offered, but generally, a Spa Attendant’s duties include:
- Customer Service:
- Greeting and assisting spa guests in a friendly and professional manner.
- Providing information about spa services, packages, and facilities.
- Addressing guest inquiries and concerns, ensuring a high level of customer satisfaction.
- Facility Maintenance:
- Maintaining cleanliness and organization in the spa facility.
- Monitoring and restocking supplies in treatment rooms and common areas.
- Ensuring that spa equipment and amenities are in proper working condition.
- Appointment Scheduling:
- Assisting guests with booking appointments for spa services.
- Managing the spa’s appointment schedule and coordinating with therapists and other staff.
- Payment Processing:
- Handling payment transactions for spa services.
- Providing accurate information on pricing and additional charges.
- Assistance with Spa Services:
- Assisting therapists and other spa professionals as needed.
- Escorting guests to treatment rooms and providing necessary information.
- Sales and Retail:
- Promoting spa products and retail items.
- Assisting guests with product selection and providing information about their benefits.
- Safety and Compliance:
- Adhering to health and safety regulations.
- Following spa policies and procedures to ensure compliance.
- Upkeep of Amenities:
- Ensuring that amenities such as towels, robes, and slippers are readily available for guests.
- Monitoring and maintaining the spa’s ambiance and overall atmosphere.
- Promotions and Marketing:
- Participating in promotional activities and events to attract new clients.
- Implementing marketing strategies to boost spa attendance.
- Maintaining accurate records of guest information and services provided.
- Generating reports as needed by spa management.