Hostess F&B

Full time @Restaurant LUX KUWAIT in Restaurant
  • Post Date : November 24, 2024
  • Salary: $700.00 / Monthly
  • View(s) 117
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Job Detail

  • Job ID 130271
  • Job Company Transport, Accommodation is provided. Meals, flight ticket every two year
  • CAREER LEVEL Junior
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Job Description

Hostess F&B

The Hostess is the first point of contact for guests in a restaurant or hospitality setting. She is responsible for providing a warm welcome, managing reservations, and ensuring guests have an excellent dining experience by coordinating seating arrangements and assisting with their needs.

Key Responsibilities:

  • Greet guests with a friendly and professional demeanor upon arrival.
  • Manage reservations and maintain an organized seating chart.
  • Escort guests to their tables and provide menus.
  • Answer phone calls and assist with inquiries or reservation requests.
  • Monitor the dining area to anticipate guest needs and address them promptly.
  • Communicate with the waitstaff and kitchen team to ensure smooth operations.
  • Handle guest complaints or concerns with professionalism and escalate when necessary.
  • Maintain cleanliness and organization in the reception and waiting areas.
  • Provide accurate information about the menu, special offers, and the restaurant’s services.
  • Assist with managing waitlists during busy periods.

Guest Welcome and Seating Management

  • Greet guests with a friendly, professional demeanor upon their arrival, setting a positive tone for the dining experience.
  • Manage reservations, ensuring they are accurately logged, and maintain an organized seating chart to minimize wait times.
  • Escort guests to their tables and provide menus, ensuring they feel comfortable and attended to immediately.
  • Adjust seating arrangements as necessary to accommodate guest preferences or special requirements.

Qualifications:

  • Prior experience as a Hostess or in a customer-facing role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • A friendly, approachable, and professional appearance.
  • Ability to remain calm under pressure and handle challenging situations.
  • Familiarity with reservation software or systems is a plus.
  • Fluency in multiple languages is advantageous.

Work Conditions:

  • Flexible schedule, including evenings, weekends, and holidays.
  • Prolonged periods of standing.
  • Interaction with a wide variety of guests in a fast-paced environment.

Links:

Hostess

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Required skills

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