
Waiter and Waitress
Full time @Hotel 5 Star Qatar posted 2 weeks ago in Hotel ShortlistJob Detail
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Job ID 1107
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Career Level Officer
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Experience 2 Years
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Gender Male & Female
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Industry Hospitality
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Qualifications Diploma
Job Description
Waiter and Waitress
Location: Doha, Qatar
Department: Food & Beverage
Reports To: Restaurant Supervisor / Restaurant Manager
Job Summary:
As a Waiter and Waitress, you will be responsible for providing exceptional customer service to guests, taking orders, serving food and beverages, and ensuring a pleasant dining experience.
Key Responsibilities Waiter and Waitress:
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Greet and seat guests in a friendly and professional manner
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Present menus and provide detailed information when asked (e.g., about portions, ingredients)
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Take accurate food and beverage orders
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Serve orders promptly and ensure guest satisfaction
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Check guests’ identification to ensure legal drinking age (if applicable)
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Handle bills and process payments
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Maintain cleanliness and orderliness of tables and dining areas
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Follow all food safety and hygiene standards
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Collaborate with kitchen and bar staff for timely and accurate service
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Handle guest complaints professionally and promptly
Qualifications:
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High school diploma or equivalent preferred
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Previous experience in a similar role is a plus
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Good communication and interpersonal skills
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Basic math skills for handling bills
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Ability to work under pressure and in a team
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Flexibility to work in shifts, including weekends and holidays
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Knowledge of a foreign language (especially English) is an advantage
Personal and Professional Skills Required:
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Strong commitment to providing high-quality, friendly service that reflects the brand’s image
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Ability to interact with a diverse range of guests and respond to special needs
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Attention to detail to ensure orders are served accurately and efficiently
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Neat appearance and polite, professional communication
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Willingness to learn the menu and confidently suggest food and beverage options
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Team spirit and readiness to assist colleagues whenever needed