Travel Consultant

Job Responsibilities:

• Assist clients in planning and booking domestic and international travel, including flights, accommodation, transportation, and tours.
• Provide detailed information on destinations, costs, travel insurance, visa requirements, and other travel-related services.
• Customize travel packages to meet the preferences and budget of clients.
• Handle travel-related inquiries and resolve issues such as cancellations, rescheduling, and changes.
• Stay up-to-date with travel industry trends, promotions, and special deals.
• Maintain customer records, process payments, and issue tickets and confirmations.
• Coordinate with airlines, hotels, and other travel service providers.
• Ensure compliance with travel policies and regulations.

Requirements:

• Experience as a travel consultant or in a similar role (preferred).
• Knowledge of travel booking systems (e.g., Amadeus, Sabre).
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple bookings.
• Fluent in English; knowledge of Arabic or other languages is a plus.
• Familiarity with Qatar’s travel market and global travel trends.

Qualifications:

• High school diploma or equivalent; degree in hospitality, tourism, or a related field (preferred).
• Certification in travel consultancy (optional).

Key Competencies:

• Customer service orientation.
• Problem-solving and conflict resolution.
• Attention to detail.
• Sales and negotiation skills.