1. Core Training Modules
The curriculum is typically divided into several high-intensity pillars:
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Safety & Emergency Procedures (SEP): This is the heart of the course. You learn how to operate aircraft doors, use evacuation slides, and manage emergency equipment like oxygen bottles and fire extinguishers.
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Aviation Medicine & First Aid: Training to handle in-flight medical emergencies, including CPR, using an AED (Defibrillator), treating burns, and even assisting in an emergency childbirth.
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CRM (Crew Resource Management): Focuses on communication and decision-making between the cabin crew and the flight deck (pilots) to prevent human error.
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Security & Dangerous Goods: Identifying prohibited items, handling disruptive passengers (restraint techniques), and understanding anti-terrorism protocols.
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Service Excellence: The “Art of Hospitality,” including meal service, wine knowledge, cultural etiquette, and grooming standards.
2. Practical Training & Simulations
Most courses include “Wet and Dry” drills to give students hands-on experience:
| Drill Type | Description |
| Ditching | Survival training in a pool, simulating an aircraft landing on water and using life rafts. |
| Firefighting | Entering a smoke-filled “mock-up” to locate and extinguish a real or simulated fire. |
| Evacuation | Practicing the “commands” used to shout at passengers during an emergency to exit the plane in under 90 seconds. |
| Decompression | Simulating a sudden loss of cabin pressure and the rapid deployment of oxygen masks. |
3. Key Learning Outcomes
By the end of the course, a candidate is expected to demonstrate:
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Situational Awareness: Noticing a potential hazard before it becomes a problem.
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Conflict Resolution: De-escalating tense situations with unhappy or anxious passengers.
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Professionalism: Maintaining a “Grade A” image under extreme fatigue or stress.
4. Typical Requirements to Join
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Language: Fluency in English (additional languages are a huge plus).
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Physical: Ability to swim (usually 25–50 meters unaided) and a reach-test (usually 212 cm) to ensure you can reach emergency equipment.
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Education: High school diploma as a minimum, though many airlines prefer a degree in Tourism or Communications.
